Before You Begin
Posted by on 22 September 2014 02:40 PM
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Do not cancel your old phone service. Do not cancel your old phone service until after we confirm your numbers have been transferred. We cannot transfer numbers that have been disconnected. Transferring a number with DSL? If we transfer a phone number associated with DSL, you lose your DSL internet service. DSL must be removed before the number can be transferred.
Remove any special features Remove any special features from the numbers being transferred. Your provider will not release numbers that have Centrex service, Remote Call Forward (RCF), CustoPAK, Ring Mate, Hunting, or ISDN on them.
Cancel recent service orders If you have new or pending service orders on the account you are transferring numbers from, cancel them with your current provider before submitting your number transfer request.
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