Transfer a Call to Another User's Voice Mail box
Posted by on 23 September 2014 04:26 PM

To transfer a call to another user's voice mail box, follow the steps below:

  1. While a call is in progress, press the TRANSFER key on the phone.

  2. Enter your transfer to destination by:

    • Dialing *3 (star, then three), follwed by the number to which you want to transfer the call

    • The *3 is used to indicate a transfer to voice mail box
  3. Press the pound key to begin dialing the transfer destination or wait for the phone to automatically begin dialing.

  4. When you hear the user's voice mail prompt start playing, hang up to complete the transfer.  The call will be successfully transferred to the user's voice mail box, and the person that called will stop hearing music on hold and start hearing the user's voice mail greeting restarted from the beginning.

      • NOTE: If you would like to return to the previous caller and cancel the transfer action, press the TRANSFER key once more to disconnect with the transfer destination and return to the previous caller.

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