Navigating within ESI Ditto on your iPhone or iPad
Posted by Julia Kedward on 01 September 2015 08:52 AM
The contacts view displays both the contacts from the mobile device’s contacts list, as well as contacts saved within the Corporate Directory. To toggle between contact lists, select either All or Corporate from the top of the Contacts page. Calls can be made directly from the Contacts page by selecting a specific contact and pressing Call. NOTE 1: ESI Ditto’s contact list and device’s native contact list are not the same application. ESI Ditto simply pulls over the native contacts so users do not have to use two different applications to view contacts. NOTE 2: Users will be able to view contacts once the user “allows” ESI Ditto to access the device’s contacts during the initial launch of the application. Otherwise, the user will see only corporate contacts within the Contacts screen.
The Call Log shows the history of incoming, outgoing, and missed calls from within the ESI Ditto application. Calls can be made directly from the Call Log by clicking on a selection.
This is where you can place calls by dialing the number of the party you want to call.
Supported in ESI Ditto versions 2.3.0 and higher, here you can access voice mail messages that have been left at your extension on the ESI Cloud system. To view message playback/management controls, refer to the Message Playback Controls table on this page.
From here you can access your Ditto Profile page, Preferences, Advanced Settings, review the Terms and Conditions, and get information (About) the ESI Ditto version you are running. You can also set Call Routing preferences such as Do Not Disturb, Call Forward Always, Call Forward Busy, and Call Forward No Answer.