How do I record my name on my extension?
Posted by on 23 July 2014 07:49 AM

1. Login to the User Portal. or
2. Mouse over "My Account" and click on "Settings"
3. Click on "Record My Name".
4. Edit the field "Record At:" if you are not sitting at your phone or are remote putting in your cell phone number for example.
5. Click on "Start Recording My Name".
6. You will then receive a call on your phone in a few seconds asking you to "Please record your name after the tone press pound when you are finished."

Help Desk Software by Kayako