When receiving calls or while on an active call, you can perform call control actions directly from any page of the communications dashboard. You can also use a virtual dialpad to make calls from any phone number or location. 

Here's a brief overview of some of the call controls available:

• Click to call any number in blue text, anywhere in your dashboard. 
• Answer incoming calls to your desktop extension.
• Transfer an active call to another user. 
• Initiate recording of an active call.
• Dial any number or extension with the dial pad.
• Display your business Caller ID when calling from any phone and any number.

Watch this video to learn more!