Knowledgebase
Change your voice mail Greeting and Settings
Posted by on 08 December 2013 04:36 PM

On the voicemail settings page you can change your greeting and adjust your voicemail preferences.

Here's a brief overview of the voice mail settings you can change:

Turn voice mail on or off

  • Use the checkbox to enable or disable sending unanswered calls to voicemail.

Adjust how your messages playback when you press the voicemail key on your phone:

  • Sort messages by latest first to play the most recent first.
  • Have the system announce the recieved time for the playing message.
  • Have the system announce the caller ID for the playing message.

Update and manage your voicemail greetings:

  • Click in the drop-down box to change to a previously uploaded/recorded greeting.
  • Click on the manage button to:
    • Upload an audio file for your greeting.
    • Record a new greeting from your phone or any other phone number. This could be an outside number as well.
    • Play, Delete, or Edit the settings for existing greetings.

Change your recorded name for the audio directory:

  • Click the play button to hear your current recorded name.
  • Click on the manage button to:
    • Upload an audio file for your greeting.
    • Record a new greeting from your phone or any other phone number. This could be an outside number as well.

Choose how you want voice mails delivered to your email inbox:

  • Send an email with a web link to listen to your message.
  • Send an email with an attached audio file copy of the message but leave message marked as new.
  • Send an email with an attached audio file copy of the message but move message to saved.
  • Send an email with an attached audio file copy of the message but move message to trash.

Watch this video to learn more!


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