Knowledgebase
Create a vacation time frame
Posted by on 08 December 2013 06:43 PM

A custom time frame can be used to route your calls to a different destination for a set time period.

Here's a brief overview how to create a vacation timeframe:

  1. Click on Add Timeframe
  2. Assign a descriptive name.
  3. Select specific dates or ranges.
  4. Create your schedule:
    1. Click in the first box to input or choose a start date,
    2. Click in the second box to input or choose an end date,
    3. Click the plus button to add additional dates or ranges.

Watch this video to learn more!


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