ESI would like to inform you that at 8:00 PM CST on Wed, Oct 3, 2018 the ESI eConsole was upgraded to version 2.2.4. 

Click on the link below for details.

eConsole v2.2.4 Release Notes

If you have any question or concerns please contact ESI Technical Support at 800-850-2151 or open a ticket at support.esi-estech.com.

ESI would like to inform you that at 8:00 PM CST on Tues, Sept 25, 2018 the ESI eConsole was upgraded to version 2.2.3. 

This release has various two fixes for Answering Rules. Click on the link below for details.

eConsole v2.2.3 Release Notes

If you have any question or concerns please contact ESI Technical Support at 800-850-2151 or open a ticket at support.esi-estech.com.

ESI would like to inform you that at 8:00 PM CST on Tues, Sept 18, 2018 the ESI eConsole was upgraded to version 2.2.2. 

This release has various fixes for Office Managers. Click on the link below for details.

eConsole v2.2.1 Release Notes

If you have any question or concerns please contact ESI Technical Support at 800-850-2151 or open a ticket at support.esi-estech.com.

ESI would like to inform you that at 8:00 PM CST on Wed, Sept 11, 2018 the ESI eConsole was upgraded to version 2.2.1. 

This release has various fixes for Office Managers. Click on the link below for details.

eConsole v2.2.1 Release Notes

If you have any question or concerns please contact ESI Technical Support at 800-850-2151 or open a ticket at support.esi-estech.com. 

Dear ESI Partner,

First, we want to thank all of our partners and customers who have worked with us to prepare for the opening of our new data center in Plano, Texas. We realize that this was no small task, and we very much appreciate the rapid response to our request and the diligence of everyone involved in preparing for this change.

As we moved equipment into the new facility and started bringing servers online, some partners with large customer bases began to request additional time in order to test and validate the connectivity. To ensure the launch of our new facility goes as smoothly as possible, we want to work with you as we benchmark each step along the way to keep everyone working in unison.

To that end, we are postponing the launch date from July 20th until July 31st.We do, in fact, have equipment up and running in the new facility, and we will soon begin sharing traffic through those servers. We will take this interim period to allow you more time to test and validate in stages, rather than rushing to make sure it is all done on the last day.

If you need to test, please contact ESI Customer Support and they can assist you by performing focused call testing to verify that traffic from the new facility is working as intended for your sites.

Again, we appreciate your efforts and continued excitement as we expand our footprint, and we look forward to having this new facility fully online by August!

Shawn Guenther 
Vice President of Technology
Estech Systems, Inc. (ESI)