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6
eCloud Service Issue: Ring All Call Queue and Call Park
Posted by Julia Kedward on 06 June 2019 02:04 PM
ESI has identified two issues affecting some eCloud customers
  • Ring All Call Queue - not all phones in the call queue will ring
  • Call Park - some calls either cannot be parked or cannot be retrieved from the park
We are actively working on a solution. 

If you are experiencing service issues, please open a ticket with ESI Support using one of the methods below.

Email: support@esi-estech.com
Website: support.esi-estech.com
Phone: 800-850-2151
Wednesday 5th June 2019 07:00:00

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