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Sep 19 |
ESI eConsole Release v2.2.2 at 8:00 PM CST on Tues, Sept 18, 2018
Posted by Julia Kedward on 19 September 2018 01:47 AM
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ESI would like to inform you that at 8:00 PM CST on Tues, Sept 18, 2018 the ESI eConsole was upgraded to version 2.2.2. This release has various fixes for Office Managers. Click on the link below for details. If you have any question or concerns please contact ESI Technical Support at 800-850-2151 or open a ticket at support.esi-estech.com. Read more » | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Sep 11 |
ESI eConsole Release v2.2.1 at 8:00 PM CST on Wed, Sept 11, 2018
Posted by Julia Kedward on 11 September 2018 06:20 PM
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ESI would like to inform you that at 8:00 PM CST on Wed, Sept 11, 2018 the ESI eConsole was upgraded to version 2.2.1. This release has various fixes for Office Managers. Click on the link below for details. If you have any question or concerns please contact ESI Technical Support at 800-850-2151 or open a ticket at support.esi-estech.com. Read more » | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Jul 18 |
New ESI Data Center Launch Postponed
Posted by Shawn Guenther on 18 July 2018 02:50 PM
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Dear ESI Partner, First, we want to thank all of our partners and customers who have worked with us to prepare for the opening of our new data center in Plano, Texas. We realize that this was no small task, and we very much appreciate the rapid response to our request and the diligence of everyone involved in preparing for this change. As we moved equipment into the new facility and started bringing servers online, some partners with large customer bases began to request additional time in order to test and validate the connectivity. To ensure the launch of our new facility goes as smoothly as possible, we want to work with you as we benchmark each step along the way to keep everyone working in unison. To that end, we are postponing the launch date from July 20th until July 31st.We do, in fact, have equipment up and running in the new facility, and we will soon begin sharing traffic through those servers. We will take this interim period to allow you more time to test and validate in stages, rather than rushing to make sure it is all done on the last day. If you need to test, please contact ESI Customer Support and they can assist you by performing focused call testing to verify that traffic from the new facility is working as intended for your sites. Again, we appreciate your efforts and continued excitement as we expand our footprint, and we look forward to having this new facility fully online by August! Shawn Guenther Read more » | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Jul 12 |
ESI Ticketing System Maintenance Scheduled for Sun, July 15th from 6 AM to 10 AM (CST)
Posted by Julia Kedward on 12 July 2018 02:21 PM
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Hello,
ESI has scheduled maintenance of our Customer Support Ticketing System for Sun, July 15th from 6 AM to 10 AM (CST).
The system will not be accessible at this time.
Sincerely,
- ESI Cloud services
ESI Status's Page is a real-time, live 24/7 health check of all things ESI Cloud PBX. If you’re curious about what’s going on with an incident, check this page http://status.esi-estech.com/
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Jun 18 |
Action Required ASAP to continue uninterrupted phone service
Posted by Shawn Guenther on 18 June 2018 04:27 PM
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