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Apr
12
ESI is happy to announce an eMobile release for both iOS and Android
Posted by Julia Kedward on 12 April 2021 01:12 PM

ESI is happy to announce an eMobile release for both iOS and Android. 

eMobile

Release notes are shown below.

eMobile iOS 3.7.5
- Supported iOS version is now iOS 11.0 or later.
- Added support for the following codecs: u-law, a-law, iLBC, G722, and G729.
- Fixed the call log display issue: When an agent missed a call, the call log would display incorrectly.
- Fixed the issue where an incoming calls from eMobile would automatically hung up.

eMobile Android 3.7.6
- For full support use eSIP Evolution PBX software v.99
- Supported Android version is now Android 5.0 or later.
- Android Push is optimized.
- Added support for the following codecs: u-law, a-law, iLBC, G722, and G729.
- Fixed issue: Duplicated ext. numbers caused the destination error of When Busy.
- Fixed issue: Bluetooth would disconnect during a call.
- Fixed issue: Repeated calls if you double-tapped a call log.
- Fixed issue: Call delay and inconsistent call logs.


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Apr
8
Share your ideas with ESI
Posted by Julia Kedward on 08 April 2021 01:40 AM

Do you have an idea for a new feature, service, or product for ESI. If so, please share your idea by completing the enhancement request form (link below).

https://forms.gle/ERwy2aVJRJ7MyJx6A

Click-to-Call

Your outbound Caller ID is:
Confirm dialing this number:

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Mar
23
ePhoneGo Android version 3.0.0 (3.0.1.3) Now Available
Posted by Julia Kedward on 23 March 2021 09:22 AM

The following version is now available in Google Play.

ePhoneGo Android v3.0.0 (3.0.1.3)

What’s New:
· Updated native telephony integration
· Sort filters in Contacts
· Comparable and consistent experience with iOS ePhoneGO 3.0.1

Bug Fixes:
· Resolved issues related to placing outbound calls
· Fixed inbound call notification problems
· Resolved in-call Bluetooth issues

Activity

Show:


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Aug
10

ESI announced a new ePhoneGO for iOS release this past May (version 3.0.0). To use this new version you need to uninstall the older ePhoneGO app (v2.0.X) and install the new one.

Until now users have had a choice on when they upgrade to the new version. The time has come to permanently move away from the older version in order for ESI to continue to provide a more robust PUSH service for iOS ePhoneGO notifications.

To that end the ESI eCloud API will start an upgrade process that will begin on Wednesday, August 12, 2020 at 3:00 PM CST. This means PUSH service for the older version of iOS ePhoneGO will no longer be available at this time. To be clear that means those still using the older version will no longer receive notification of incoming calls or new voice mails.

 Important Notes:

  • iOS ePhoneGO is only compatible with iOS v13, which is supported on most devices later than iPhone 5/5s. Click here (and scroll down) for the full list of supported devices. Version 13 is necessary due to new application requirements from Apple. 
  • iOS ePhoneGO v3.0.2 will be released very soon, providing you with even more stability and new features. 
  • SMS Texting and Internal Chat will be temporarily unavailable to iOS ePhoneGO users until the eCloud API upgrade is complete. Both features are still available through the eConsole dashboard and the Webphone.

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Jul
31
The ESI Access™ 5D Thermal Reader: Helping Companies Safely STAY Open!
Posted by Julia Kedward on 31 July 2020 12:55 PM

The ESI Access™ 5D Thermal Reader:
Helping Companies Safely STAY Open!


The no-contact ESI Access™ 5D Thermal Reader is the perfect solution for organizations wanting to safely re-open their facilities after various stay at home orders.

With customizable access parameters, the 5D Reader can perform 
facial recognitionscan for body temperaturedetect the presence of PPE masks (where required), or grant entry based on scanning an RFID card or QR code.

5D Thermal Reader

Safety for employees, vendors and customers is a top priority of every business in America today! Most states are now requiring masks for employees and visitors, and this amazing access device allows businesses to quickly adjust to the ever-changing guidelines and rules for re-opening their facilities (view State-by-State Guidelines). Additionally, the event logging tools within the Windows-based EZ Station™ application provide companies with proof that they've taken necessary safety measures per the guidelines in their area (see Tort Liability).

Download the Datasheet: Learn more about the ESI Access 5D Thermal Reader.

Watch a Quick Overview: Take a look at the highly-flexible 5D Thermal Reader in action.

Visit our YouTube page to see a playlist of 5D videos including assembly, initial set-up, and more! 

For more information or to place an order contact your ESI Certified Reseller today!


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